Terms & Conditions

By accessing or using the Primes Energys LLC website, requesting a consultation, or signing a service agreement with us, you agree to comply with and be legally bound by these Terms & Conditions and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, clients, and other parties who access or use our website or services. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Primes Energys LLC provides strategic energy consulting services to commercial and institutional clients. Our services include but are not limited to:

• Energy bill auditing and forensic analysis
• Renewable energy integration consulting (solar, wind, storage)
• Energy consumption profiling and real-time monitoring strategy
• Energy procurement strategy and deregulated market sourcing
• Custom energy planning and microgrid development advisory
• ESG reporting and carbon accounting guidance

The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate written service agreement or proposal signed by both parties. In the event of any conflict between these Terms and a signed service agreement, the service agreement shall prevail.

Our services are intended solely for businesses, commercial entities, and institutional organizations. By engaging our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into a binding agreement on behalf of yourself or your organization
• Your use of our services does not violate any applicable law or regulation
• All information you provide to us is accurate, complete, and current

We reserve the right to refuse service to any party at our sole discretion.

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information, documents, and data as reasonably requested by our team
• Grant us lawful access to utility accounts, billing data, and operational information necessary to perform the agreed scope of work
• Designate a primary point of contact who is authorized to make decisions regarding the engagement
• Review and respond to deliverables, drafts, or requests within agreed timeframes
• Notify us promptly of any changes in your organization or circumstances that may materially affect the engagement

We shall not be liable for delays or reduced quality of output resulting from your failure to meet the above responsibilities.

Fees for our services will be detailed in the applicable service agreement or proposal. Unless otherwise agreed in writing:

• All fees are quoted and payable in US Dollars (USD)
• Invoices are due and payable within 30 days of the invoice date
• Late payments may be subject to interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower
• We reserve the right to suspend services if payments are overdue by more than 30 days
• All fees are exclusive of applicable taxes, which will be added where required by law

All content on the Primes Energys LLC website — including text, graphics, logos, icons, images, and software — is the exclusive property of Primes Energys LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Regarding deliverables produced for clients under a service agreement:

• Custom reports, analyses, and strategies prepared specifically for you become your property upon receipt of full payment
• Our proprietary methodologies, frameworks, tools, and templates remain the exclusive property of Primes Energys LLC at all times
• You may not reproduce, distribute, or publicly display our proprietary materials without our prior written consent

You grant us a limited, non-exclusive license to use data and materials you provide solely for the purpose of delivering the agreed services.

Both parties acknowledge that in the course of our engagement, each may receive or have access to confidential information belonging to the other party. Each party agrees to:

• Hold all confidential information in strict confidence and not disclose it to any third party without prior written consent
• Use confidential information solely for the purposes of performing or receiving the agreed services
• Take reasonable security measures to protect confidential information from unauthorized access or disclosure
• Promptly notify the other party of any actual or suspected unauthorized disclosure

These obligations do not apply to information that is or becomes publicly available through no breach of this agreement, was already known to the receiving party, or is required to be disclosed by law or court order.

Confidentiality obligations survive termination of any service agreement for a period of 3 years.

Our website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the website will be uninterrupted, error-free, or free of viruses or harmful components
• Warranties regarding the accuracy, completeness, or timeliness of any information on the website

To the fullest extent permitted by applicable law, Primes Energys LLC, its officers, directors, employees, and agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Damages arising from reliance on information provided on our website
• Damages arising from unauthorized access to or alteration of your data

Our total aggregate liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain liabilities. In such cases, our liability shall be limited to the greatest extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless Primes Energys LLC and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your breach of these Terms or any applicable law or regulation
• Your use of our website or services in an unauthorized or unlawful manner
• Any inaccurate, incomplete, or misleading information you provide to us
• Any third-party claims arising from your use of our deliverables or recommendations

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses.

Either party may terminate a service engagement in accordance with the terms of the applicable service agreement. In the absence of specific termination terms:

• Either party may terminate with 30 days’ written notice to the other party
• We may terminate immediately and without notice if you breach any material term of these Terms or a service agreement
• Upon termination, you remain obligated to pay all fees for services rendered up to the effective date of termination
• We will deliver all completed work product upon receipt of outstanding fees

Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive termination of any agreement.

These Terms and any disputes arising out of or related to them or our services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy shall first be addressed through good-faith negotiation between the parties. If the matter cannot be resolved within 30 days of written notice, the dispute shall be submitted to binding arbitration in Tarrant County, Texas, conducted by a single arbitrator under the rules of the American Arbitration Association.

You agree to waive any right to a jury trial and to participate in any class action lawsuit or class-wide arbitration in connection with any claim related to these Terms or our services.

We reserve the right to modify these Terms & Conditions at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify active clients by email.

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using our website and discontinue any active service engagement in accordance with the termination provisions above.

We encourage you to review these Terms periodically to stay informed of any updates.

If you have any questions about these Terms & Conditions, please contact us: