Primes Energys LLC (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our energy consulting services. Please read this carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We collect information you voluntarily provide when you contact us, submit a form, or request a consultation. This may include:
- Full name and job title
- Company or organization name
- Email address and phone number
- Business or mailing address
- Details of your energy-related inquiry or project scope
- Any other information you choose to share
We also automatically collect certain technical data when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search terms used
- Device type and operating system
How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- Service Delivery: To respond to inquiries, provide energy consulting services, and manage client relationships
- Communication: To send service-related notices and respond to your requests
- Business Operations: To prepare proposals, reports, and analyses relevant to your energy strategy
- Website Improvement: To understand how our site is used and enhance user experience
- Legal Compliance: To comply with applicable laws and legal obligations
- Marketing: To send information about our services where you have consented or where permitted by law
Sharing Your Information
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or delivering services (e.g., email platforms, CRM systems), bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset
- With Your Consent: In any other case, only with your explicit prior consent
All third parties who receive your data are contractually obligated to protect it in accordance with applicable data protection laws.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include:
- Essential Cookies: Required for the website to function properly and cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Preference Cookies: Remember your settings and preferences for future visits
You can control cookie settings through your browser at any time. Disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described in this policy.
Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. These include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and staff training
- Secure storage systems with access controls and audit logs
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:
- Client project data is retained for a minimum of 7 years for legal and accounting purposes
- Inquiry and contact form data is retained for up to 2 years if no engagement follows
- Website analytics data is retained in aggregated, anonymized form
- Marketing communications data is retained until you unsubscribe or request removal
When your data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data (“right to be forgotten”)
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Request your data in a structured, machine-readable format
- Right to Object: Object to processing of your data for direct marketing purposes
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days and may need to verify your identity before processing your request.
Third-Party Links
Our website may contain links to third-party websites not operated by Primes Energys LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit. The inclusion of any link does not imply our endorsement of that site.
Children’s Privacy
Our services are intended exclusively for business professionals and commercial organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to delete such information from our records.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.
Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Primes Energys LLC
4503 Menzer Rd, Fort Worth, TX 76103
+1 (888) 293-0517 · info@primesenergys.com